Legal Cookies
Last updated
Cookies are small text files stored by your browser. This page explains which ones artive.co.za uses and how you can control them.
Cookies we use
Strictly necessary
These make the store, checkout and your account work. They are set only when you use those features and cannot be switched off without breaking them.
| Cookie | Purpose | Duration |
|---|---|---|
woocommerce_cart_hash, woocommerce_items_in_cart |
Remember what is in your cart | Session |
wp_woocommerce_session_* |
Keep your cart and checkout details between pages | 2 days |
wordpress_logged_in_*, wordpress_sec_* |
Keep you signed in to your account | Session, or 14 days if you choose “Remember me” |
wordpress_test_cookie |
Check that your browser accepts cookies | Session |
Analytics
These show us how the site is used, so we can improve it. They are set only if you choose “Accept” in our cookie notice.
| Cookie | Provider and purpose | Duration |
|---|---|---|
_ga, _ga_* |
Google Analytics 4: counts visits and tells visitors apart | Up to 2 years |
_hjSessionUser_* |
Hotjar: recognises a returning visitor | 1 year |
_hjSession_* |
Hotjar: keeps the pages of one visit together | 30 minutes |
Marketing
These measure our advertising and let us show relevant ads on other platforms. They are set only if you choose “Accept” in our cookie notice.
| Cookie | Provider and purpose | Duration |
|---|---|---|
_fbp |
Meta Pixel: measures and targets ads on Facebook and Instagram | 3 months |
_ttp, _tt_enable_cookie |
TikTok Pixel: measures and targets ads on TikTok | Up to 13 months |
__gads, __gpi, __eoi |
Google AdSense: shows personalised ads on our blog and limits how often you see them | Up to 13 months |
Ads on our blog
Our blog, Perspective, shows ads from Google AdSense. If you allow Marketing, Google may personalise them and set the cookies above. If you don’t, Google shows limited ads without advertising cookies. You can read how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites.
Your choice
When you first visit, our cookie notice asks what you allow. “Accept all” switches on Analytics and Marketing, “Essential only” switches both off, and “Choose” lets you decide on each. Nothing but essential cookies is set until you choose.
Your choice is saved in your browser under artive-consent for 12 months, after which we ask again. We also ask again if this policy changes. To keep a record of consent, as POPIA requires, we store your choice on our server with a random ID and a scrambled (hashed) version of your IP address, for three years.
You can change your mind at any time with “Cookie settings” at the bottom of every page. When you switch a category off, we delete the cookies it set.
Third-party services
Booking a call uses our own scheduling page at client.artive.co.za, and payments are handled by PayFast. These services set their own cookies under their own policies.
Managing cookies
You can block or delete cookies in your browser settings. If you block strictly necessary cookies, the cart, checkout and account pages will not work.
More information
How we handle personal information collected through cookies is explained in our privacy policy. Questions: hi@artive.co.za.